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London Sock Company Reviews

4.6

20 Customer Reviews

Excellent

16

Very good

2

Average

0

Poor

1

Terrible

1

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Izzie421
2 Contributions

0

Package arrived as expected
Package arrived as expected. Product was like I expected with great quality and durability.

Written 09 February 2023

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Would Recommend

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Ken Henderson
1 Contribution

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The customer service is superb
The customer service is superb, I had issues with an order when LSC changed distribution hubs, the speed at which the issue was dealt with was excellent and the additional discount was a welcome bonus, plus you deal with an actual person!!

Written 08 February 2023

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Would Recommend

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Amelia G812
3 Contributions

0

Great products, Amazing Customer Service
The socks are really high quality. Also DHL lost the package, London Sock Co, responded immediately to my inquiries. Refunded my money the moment I asked, weeks later DHL found the package and it showed up. At which point I contacted London Sock Co to pay for them. Amazing customer service, DHL incompetence wasn't their fault in any way. I will definitely buy more socks from them in the future.

Written 08 February 2023

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Would Recommend

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Victoria448
4 Contributions

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Excellent product and excellent service
My Husband loves knee high socks and tried every available brand until I found the London Sock Company several years ago. (Brownie points to me!)
The search ended at that point and now it is simplicity itself to top-up the sock drawer! Ordering is straightforward, delivery is speedy and well packaged and the socks are comfortable, well fitted and excellent quality. Well done LSC!

Written 08 February 2023

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Would Recommend

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Mia T701
3 Contributions

0

Always a good experience when shop with…
Always a good experience when shop with London Sock Company. Even when they couldn’t provide all of my order, the customer service was excellent.

Written 08 February 2023

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Would Recommend

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Dean S843
3 Contributions

0

I always buy these socks & pants as…
I always buy these socks & pants as gifts ,the recipients are always extremely pleased.
Quality & fit are excellent .Good sales ,packaged beautifully, good communication from the firm .

Written 07 February 2023

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Would Recommend

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Jayden666
3 Contributions

0

As always fantastic service
As always fantastic service.
From the quality of the socks to the delivery not any bad remarks

Written 07 February 2023

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Would Recommend

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Nguyen988
3 Contributions

0

Never received merchandise although DDL…
Never received merchandise although DDL showed package delivered. Reached out for assistance and was provided a copy of a delivery in NH was delivered. I am located in Florida, and order sent to me in email wasn’t my order.

Written 07 February 2023

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Kimberly689
5 Contributions

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I was a little disappointed with the…
I was a little disappointed with the half price mystery box, but other than that the other purchases have been excellent, especially the Merino wool box, toasty toes, lovely. Washing guidance would be a useful addition to your website.
All in all a quality product.

Written 06 February 2023

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Would Recommend

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Tracey Baker
2 Contributions

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With my first order to be delivered to Germany
With my first order to be delivered to me in Germany, I was charged tax by customs, € 30.00. When I explained this to the London Sock Company, I had the full amount refunded within a few minutes with no fuss, thank you.
The socks look and feel great, they are still in the test fase as I write, but I have high hopes.

Written 06 February 2023

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Would Recommend

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Seth083
3 Contributions

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VERY SLOW delivery
VERY SLOW delivery. Took 1 month to get my order. Wow. I had to reach out to the company several times to find out what happened.

Written 04 February 2023

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Lane339
5 Contributions

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I ordered a set of socks that the…
I ordered a set of socks that the courier somehow delivered to the wrong address. I contacted the London Sock Company and without any fuss or hassle they replaced my order straight away. Great Customer Services.

Written 02 February 2023

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Would Recommend

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Alex112
6 Contributions

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I have loved this company since they…
I have loved this company since they began. The socks are amazing quality and wonderful choice of colours and style.
The packaging is also so well thought out and the marketing and ideas they present to the customer keeps me coming back for more.

Written 01 February 2023

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Would Recommend

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Nathaniel469
3 Contributions

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Great customer service
I was given a pair of these lovely socks for Christmas, but sadly the giver had underestimated my size - the wonderful Barbi in customer service tracked down the purchase, had the socks collected, & delivered a new, larger, pair some days later - very happy

Written 01 February 2023

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Would Recommend

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Darrell P.
2 Contributions

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Stanley Tucci recommended your socks on…
Stanley Tucci recommended your socks on a GQ/YouTube piece. He knows good things, so I decided to give your product a try. I am a sock snob and will wear socks once, if I don’t care for them. Your socks are special. Quality, colors, feel and wearability characteristics are all outstanding. I get excited just to put your socks on. -BL

Written 30 January 2023

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Would Recommend